Support
Need help with the Lou et Lo Teacher app? Contact the nursery and we will help nursery staff and teachers with sign-in, notifications, or device access.
Contact
- Email: info@louetlo.com
- Website: https://louetlo.com
- Phone: 01 790 792
- Mobile: 03 59 42 62
Common topics
- Pairing code expired or already used
- Device revoked or session expired
- Cannot sync or submit a daily report
- Lost or replaced staff phone
- Requesting removal of a paired device record
When you write, include the app name, your device type (Android or iOS), and a short description of the problem. Parents should include the child’s first name and class if relevant. Do not send passwords or full access codes in public channels.