Support
Need help with the Lou et Lo app? Contact the nursery and we will help parents and guardians with sign-in, notifications, or device access.
Contact
- Email: info@louetlo.com
- Website: https://louetlo.com
- Phone: 01 790 792
- Mobile: 03 59 42 62
Common topics
- Invite or access code not working
- Adding another child on the same phone
- Push notifications not arriving
- Wrong child linked to a device
- Requesting removal of your app / device data
When you write, include the app name, your device type (Android or iOS), and a short description of the problem. Parents should include the child’s first name and class if relevant. Do not send passwords or full access codes in public channels.